The Joint Information Center (JIC) warned the community that online scams and phishing emails have emerged on social media in the wake of Super Typhoon Bavi, advising residents not to engage.
JIC Recovery Release No. 22 said scams are being conducted using “local photos” while claiming to offer tax-free grant programs, and through phishing emails “impersonating legitimate individuals” offering items for sale. Guam Homeland Security/Office of Civil Defense and the Mariana Regional Fusion Center urged residents not to interact with these pages, posts or emails and to avoid sharing links.
“Do not give your personal or financial information in response to a request you did not expect. Honest organizations will not call, email, or text to ask for your personal information, like your Social Security, bank account, or credit card numbers,” the JIC said.
Residents should also be cautious of spoofed local numbers. “If someone calls asking for money or personal information, hang up. Search online using legitimate websites or contact the institution directly,” JIC said.
JIC also warned of “in-person and contractor scams,” noting the recovery period can draw fraud conducted in person.
“Common schemes include contractor repair fraud, government and utility impersonators, and people claiming to represent charities, churches, or nongovernmental organizations,” JIC said, adding that online offers of grants, low-cost loans or other assistance should be treated with the same caution.
“For online offers, check the person or organization through the Better Business Bureau. If the offer involves a charity or organization claiming tax-exempt status, check the IRS website,” JIC said.